Are you paying attention to the experience your customers have with you?
Want to learn how to design & optimize your products before you invest time, money and resources into it?
In this episode of the Business Ownership Podcast I interviewed Stacy Sherman.
Stacy is a keynote speaker, trainer, author, CX journalist & advisor and a podcast host.
She helps business leaders increase their brand loyalty & not only retain existing customers but also grow their business & gain new ones.
Customer Experience is not same as Customer Support - and she explained why!
Learn how to create an ideal journey for your client & design the customer experience they need.
Check this out!
Doing CX Right Website: https://doingcxright.com/
Stacy's Blog: https://doingcxright.com/blog/
Doing CX Right Podcast: https://doingcxright.com/podcasts/
Stacy Sherman LinkedIn: https://www.linkedin.com/in/stacysherman/
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